Research Support can be very varied and require specialist knowledge or services that ITSG don't currenty provide. ITSG are more than happy to meet with you and discuss your needs. We may be able to help and can also refer you to other groups that may be able to help or to external options. further advice can be sought from the central University research support (IT) group:
Academic and Research Support (IT Services): https://www.it.ox.ac.uk/research-computing-and-support
We are also happy to take a look at any Information Security constraints that you have been given - for example for access to data sets - and guide you so that you are able to comply with them.
You can contact the helpdesk in the usual way via itsupport@manor-road.ox.ac.uk and one of the team will get in touch to talk to you about what you need. Usually Richard Kemble, Rob Iles, or Adam Ferguson will deal with such enquiries.
